How fast this will happen will depend on your carrier, which could take several days. However, if you want to add a virtual business line, you can pick from a toll-free, vanity, or local number. The phone number tool lets you input your digits and see if your desired number is available.
Choose a toll-free number for your business Source: Grasshopper. Grasshopper offers three plans, all of which come with the same features. Instead, plans come with one to five phone numbers and three to an unlimited number of extensions.
Once you select your plan, enter your account and payment information. After signing up, Grasshopper walks you through the setup process. Visit Grasshopper. Add the Grasshopper application to any devices that you want to use for receiving or making calls. Although calls are routed through your current cellular connection or via Wi-Fi, softphone apps keep your personal calls and texts separate from your business communications.
Select Your Main Greeting All Grasshopper phone services come with an auto attendant , also called a virtual receptionist. The settings are preconfigured with a standard greeting.
To speak to a representative, please press zero. Set up your main or extension greetings to deliver personalized messages to your callers. MP3 files should be 2 minutes or less in length with a file name of 24 characters or fewer. For Voice Studio greetings, write the script and choose from various voice actors.
Add Grasshopper phone extensions by clicking the Extension tab and picking Add Extension. Your extensions can forward calls to on-site employees or work-from-home staff.
Any staff members with the installed Grasshopper app can receive transferred calls. Common extensions include a number for existing customers, one for sales, and another for customer support. Your plan dictates the number of extensions available, with the top-tier plan offering unlimited extensions. Although certain numbers may take up to 24 hours to activate, you can send and receive calls immediately in most cases. You can make a call using any internet-connected device with the Grasshopper app installed.
Additionally, your virtual phone number provider allows you to do the following:. Put your small business phone system to work by checking out the features that come with all plans or by reading our full Grasshopper review. For starters, Grasshopper makes it easy to connect your team and personalize call forwarding. Use the web-based admin portal to configure the following settings and features. Add employees to your Grasshopper account, so they can start receiving and answering calls.
Business Texting. Provide updates and quick replies via text messaging on your business number. Learn more about Business Texting ». Use your internet connection to make and receive calls when cell reception is poor. Virtual Fax.
Have incoming faxes delivered as PDF attachments right to your email inbox. Learn more about Virtual Fax ». Incoming Call Control. Screen callers, block calls and set up custom schedules for your business hours. Learn more about Incoming Call Control ». Business Phone Number. Choose from our inventory of vanity, local, or toll-free numbers. Or port your own for free! Call Forwarding. Route business calls to your personal phone or to another team member. Set up a voicemail for business calls and get MP3s of your messages through email.
Learn more about Voicemail ». Give employees or departments extensions with their own call forwarding rules. Learn more about Extensions ». Call Transfers. Place callers on hold and even transfer them to another number when needed.
Learn more about Call Transfers ». Instant Response. Learn more about Instant Response ». Over , happy customers served. Here's what a few of them have to say about Grasshopper. We chose Grasshopper because we need all of our customer communications to be pushed to the same place. Jonathan Heuer, Home Maintenance. Having a phone number on our site increased conversion of site visitors to sign up and paid users.
Allan Branch, Accountant. Grasshopper lets my company scale like never before. Grasshopper is the ideal solution, thanks to its mobile functionality. What is Grasshopper phone service? VoIP services are able to provide more features, like the ability to use your business number from any device.
That way, you can take calls to your business number, make outbound calls to your customers, and receive faxes wherever your business takes you. If that sounds great to you, keep reading to find out everything you need to know before signing up with Grasshopper.
Grasshopper is a small-business phone service, designed to work on top of your existing landline or mobile service. Like many virtual phone systems, Grasshopper offers a mobile app that lets you make and receive calls from your business number—even when using your personal mobile devices.
In other words, you can set up your Grasshopper VoIP service to forward calls to your cell phone. That way, you can enjoy the perks of a toll-free or vanity number like FLOWERS, for example , without needing to stay next to your desk phone or buy a second business-only smartphone.
That being said, Grasshopper falls a little short of other VoIP services when it comes to features. Then again, not all businesses need a phone plan with all the bells and whistles. You pay one flat fee per month. After all, more calls is a good thing for most small to mid-sized businesses, right? At publishing time, pricing and features are current but are subject to change.
Offers may not be available in all areas. Once you sign up for a Grasshopper plan, you can choose your first phone number. Grasshopper offers local numbers, toll-free numbers, and even vanity numbers as part of your plan. From there, businesses are free to set call forwarding rules on their account, record custom greetings, and download the Grasshopper mobile app—all included with every plan. Like we mentioned, you get every feature Grasshopper has to offer, even on the most basic plan.
Grasshopper also offers business text messaging, which gives you more options to connect with your customers in the ways they prefer. With this feature, you can send confirmation texts, answer customer service questions, and more using your desktop or mobile app.
Because Grasshopper plans include all features at every level of service, you can start with the most basic plan and easily expand your VoIP phone service as your business grows—all without changing your settings, phone number, or menus.
That means you never have to pay more than you need just to get one extra feature, and your customers can enjoy the same professional experience every time they call—right down to the on-hold music.
So what does change when you scale up your Grasshopper plan? The number of phone numbers and extensions you can use. So if your restaurant takes off and you open a location in another area code, you can add a different local number to your plan while keeping the calling experience the same for your users. Keep in mind, though, that it can take up to two weeks to get your old number connected to your Grasshopper account.
In the meantime, you can keep your customers connected by setting up call forwarding from your old number to the temporary number Grasshopper assigns you when you set up your plan. Grasshopper uses virtual phone numbers, meaning all your calls are directed to a digital line.
Grasshopper is extremely easy to set up. All you have to do is sign up online, pick your local, vanity, or toll-free phone number, then customize your auto attendant. You can decide which devices you want to forward calls to, record custom greetings, and set up your phone menus and extensions—all via your online account.
From there, simply download the Grasshopper app on your desktop, cell phone, or tablet. Your number will be activated within 24 hours if not immediately , so you can start taking phone calls from your customers without delays. Easy peasy. Your virtual phone number can also be used to receive faxes via your high-speed internet connection. If customers, partners, or clients send a fax to your business number, you get a PDF version of the file right on your Grasshopper app.
From there, you can view it, download it, and share it. While competitors like RingCentral allow you to both receive and send faxes even from other apps, like Microsoft Word , Grasshopper numbers can only receive faxes. So if your business needs to send faxes to other businesses or your clients, you may want to try a different provider.
Once international calling is enabled, Grasshopper charges extra fees by the minute for those calls. The number of countries where you can place calls. So if you need to place a call to Antarctica, you may be better off going with RingCentral instead of Grasshopper.
Grasshopper also restricts its business text messaging service. So if your business operates out of the 49th and 50th states or if you frequently make calls there , Grasshopper will wind up being more expensive than most other providers. Not to pile on the bad news, but if your business does a lot of videoconferencing or large audioconference calling, Grasshopper may not be the best VoIP phone service for you. And the process of actually setting up a conference call is a bit ridiculous since you have to individually dial in each participant manually—no having participants simply call in.
Videoconferencing is also not a built-in feature with Grasshopper. However, you can forward your business phone number to your SkypeIn number on the Skype app. Long story short, if you need a business phone provider that can accommodate video calls or large-scale audioconference calls, there are better options than Grasshopper.
Grasshopper is a virtual phone service. When you sign up, you choose a virtual phone number, which you can then personalize with custom greetings and call answering rules when to accept calls, where to direct calls, how long to let calls ring before forwarding them to the next device.
From there, you download the Grasshopper app on your desktop computer or mobile device.
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