Can i renew malaysian passport in singapore

When taking photographs for Malaysian passport renewal online in Singapore, applicants need to adhere to a formal dress code.

The following are a few items that must be considered before taking a photograph. Is it necessary for applicants to be physically present in Singapore to acquire their renewed Malaysian passports? As a result, applicants must visit Singapore in person to acquire their renewed Malaysian passports. The applicant may renew their Malaysian passport online in Singapore if they possess a valid In-Principle Approval or an extended or temporary work visa granted by the Singapore Ministry of Manpower.

Can I renew my Malaysian passport while on a social visit pass in Singapore? The Malaysian High Commission in Singapore authorizes only Singapore residents with a valid permanent resident status or a valid work permit to renew their Malaysian passport in Singapore. If the applicant is a non-resident of Singapore and desires to renew their Malaysian passport in Singapore, they must contact the Malaysian High Commission in Singapore. The applicant may contact Singapore imi.

How can I know if the Ringgit payment I made to renew my Malaysian passport online in Singapore successfully? After an applicant successfully submits the Malaysia passport application online in Singapore, payment must be made via Malaysia Internet Banking.

After payment is made, the applicant receives an automatic email from their relevant Malaysian bank informing them that the fee has been successfully deducted from their bank account. My Malaysian passport renewal application has been submitted online in Singapore. Can I cancel my application and submit a fresh one online? If a Malaysian passport renewal application has been submitted online in Singapore, it cannot be canceled.

Additionally, the same applicant cannot submit a new application. No provision for getting a refund of the fee paid either. After filing an online application, how can I collect my renewed Malaysian passport in Singapore? Once an application has been filed electronically, the Malaysian High Commission in Singapore will check and process the Malaysian passport renewal application.

Generally, they email the applicant directly with a collection date that includes the time and date of the appointment. On the appointment date applicant shall visit the Malaysian High Commission in Singapore with all original documents for verification and get the passport.

The Immigration Errors stated above cannot be applied online. For some reason, internet application submission for the Malaysian passport is banned. How much time does it take to renew a Malaysian passport online in Singapore? Please keep in mind that due to the high volume of renewal applications in Singapore, the time for passport processing may fluctuate from time to time. As a result, applicants can renew their Malaysian passports online in Singapore as soon as they reach their one-year renewal date.

Whom should I contact if I am having issues with my online passport? Applicants may also send an email to passport online support imi. Applicants should know that appointment dates are communicated to them by the Malaysian High Commission in Singapore.

The email will be sent from singapore imi. It is recommended that applicants monitor their emails in both the primary and rubbish or spam folders. Suppose the applicant still misses the appointment date offered by the Malaysian High Commission in Singapore.

In that case, the applicant may receive their renewed Malaysian passport from Monday to Friday the following week, provided the time slot matches the one specified in your email.

How much does it cost to renew a Malaysian passport online in Singapore? The price for renewing a Malaysian passport is RM for applicants aged 13 to The charge for renewing a Malaysian passport is RM for applicants aged 60 and over.

Applicants may utilize the DropBox Appointment service in the following two circumstances. The following information is required to complete the form:. I try POP method but when tab reached choose bank, how and what to use to click so it show drop page with all the bank?

Very confusing post on HComm website. They only process applcations where the passport less than 3 months? Can apply online or walked in. Yes, 3 months and below. My passport was expiring in 3 days. Go early, there is quota per day. My two cents of sharing on uploading photo: make sure your background is fully white by editing your photo.

That will make bigger chance of successfully being accepted. I got my sister in Malaysia helped me with payment. First time when the page prompts out credit card, it will lead you to service disruption.

Just go back to application, you will probably have logged a case and you just need to head for payment page and this time the system will pop out the choice of payment with only FPX. Or do i still have to wait for the email of appointment? They only accept 30 walk-ins non appointments , absurd policy considering how many have issues applying online. So go early, I got there at 6. I managed to get a pass without needing to exchange my card.

Once pictures are taken then they will tell you to collect it the next day between 2. Thanks for sharing Katy. Looks like the challenge has gone antother level up. Does Senior Citizen has to queue the same line for entrance?

Any special queue for Senior Citizen? This page has been super helpful. A big thank you to Macy and everyone else who has been sharing their success story. After many days of trial and error, i was about to give up and go to the agency to get it done stuck at the photo upload page. So i decided to give it one last shot. What worked for me : Use safari on a computer Safari on hp no workie. Upload photo on the submission page. Submit application. I came across an error when making payment on Safari.

I switched back to Google chrome, key in pp no. So exhausted now after all the excitement from successful submission. I emailed HCM sg to ask about the next step of action, to which i received a generic email reply. Since my passport is not expiring yet, i was in no rush to walk in. Last week since i was on cny leave, i decided to walk in to HCM almost 2 months after successful online renewal submission.

Arrived at 7. Mine was dated Dec left at The info on photo upload was excellent.. I had some problems but eventually with cropping from the link provided it work!!!! There are now to 2 options for passports applications. The email you receive for passport collection will clearly tell you which counter you have to go to.

Usually online applications.. I lined up initially on the shorter line on the left which is for singapore processed passports…please beware…and please dont ask the guys at the guard house…. Thank again for sharing.. Hi all, is there any agents around central area who provide photo taking service and help on payment for online application?

What should I do? I just went to HC yesterday to collect my passport despite the given date of collection which is beyond my passport expiry less than 1 month before expiry. Make sure that your online receipt is aged beyond 2 weeks the official will check the online receipt date , then they will allow you to get in after this confirmation. For walk in renewal, some people who queue at HC since 5am are not so lucky as the officer will ask them to come back again the next day to get the walk in slot.

Did they allow you to collect passport? I successful renew online but no email from them at all. I wonder if I have gotten the right type of appointment, worry will get asked to go home. I got the problem of upload the photo, so finally I solved it. Question : My 8 year old son needs to renew his passport expiring in June for our upcoming travel in March. Do I go to the MHC with him instead? Those who did not receive the appointment date within 14 days as mentioned above they are advised to join the general queue for walk-in application at the HCM Building Jervois Road, Singapore Before making a trip to the HCM Building, be sure to follow the walk-in procedure and bring the necessary documents listed below strictly:.

The applicant is below 13 years old of age and the existing passport or Passes issued by Singapore is valid below 3 months from the expiry date of the documents. Applicant below 18 years old, one of the parents and applicant must be present during the submission and collection of passport.

Hope it helps. But since the passport expiry date is on June. Thanks for this! And after reading the online page, it says 18 years and above. Just out of curiosity, when people email for appointments or questions before, is it to this address singapore imi.

Hi Macy, thanks for keeping this post up to date for fellow Malaysians including myself! I just want to share my own experience here as well, especially for people who are interested to find out what happens if your passport has more than 3 months validity and want to apply online. My passport is expiring in April , just slightly more than 3 months from now.

After reading about how long the wait could be 5. Today I received what seems like an auto-reply from HC, telling me that they no longer accept email appointment. So I guess in my case, I will have to pray and wait for 14 days to receive an appointment email from them. If your original image size given by the Photo Taking Store is smaller than KB, one trick is to increase the image dimension, eg. If the image looks pixelated after scaling, increase the resolution until it looks sharp enough.

Disclaimer: This does help me upload the image successfully, but as some people have mentioned, their photo ended up getting rejected by the immigration even though it was uploaded successfully during application. Please note that you are taking a risk trying to manipulate the image because it may get rejected eventually.

Hi all… can anyone help with this? I applied for passport renewal last month but did not hear from them ever since. Has anyone just renewed their passport with less than 3 months validity? Is the procedures remain unchanged, ie just walk in? Can share your experience? Anyone who apply for passport renewal online in January has received the passport collection email?

I submitted my passport renewal application end of Jan but still waiting for their email reply.. In our case, we made payment and didnt Receive any feedback, so after 14 days we directly walk in HC in morning, and collect the passport same day afternoon. I think better to have a walk-in with the printed receipt after payment done the one. Hi Jimmy, may I ask if they allowed you to enter without the appointment email?

Because it seems some people have mentioned that we will not be allowed in without an appointment. I only have the payment receipt and its past 2 weeks. Hi Jimmy, may I know how did u manage to collect the passport without appointment? My friend went to HC last week but was asked to go home and wait for appointment email. He submitted passport renewal online in Jan too. Me too. Thought of calling them but unsure if they will be helpful. They do not answer phone calls. I have email them but did not receive any reply.

I might go over next week if I still do not receive any email acknowledgement from them by end of the week. Hi Grace, I was thinking of doing that too. Is it ok to keep us posted if they entertain walk-ins without email appointments? Wait for 2 weeks for email reply. Go to MHC with the payment receipt and other relevant documents in the morning before 10am during working day.

Show the receipt to the guard. They will then instruct you to counter 10 to submit the receipt and old passport. Waiting might take up to 2 to 3hrs before they close for lunch. When your number is call, it is to verified your particular, take thumb print and probably retake photo. If all goes well they will ask you to be back same day at 4pm to collect the passport.

Be there early to queue for collection before 4pm as I was there at 4pm the queue is like a hundred in front….. WargaMas queue was only 2 persons in front and collected my passport within 10 minutes. So for Senior WargaMas, go to counter 6 for collection otherwise you might have to wait for another hour or 2.

Hi Kwang Gan, thank you so much!! I will definitely try it and keep you all posted if it works. When to MHC on 17 February and was processed on that day and collected in the afternoon.

Hi Kwang Gan, may I know what are the relevant documents that need to be brought other than the official receipt? I has done my online application and stated on receipt to go branch spore on 8 march means today for verify document. Did we need to go as stated in receipt or wait for the email within 2week and if no email we walk in?

I went to HC this morning for the 3rd time as a walk-in applicant I failed to upload photo since I started trying all options last October.

My passport validity is less than 3 months and I was the last walk-in applicant this morning. Just to give an idea of the timing, I was there this morning at around am, with already roughly about 30 Malaysians ahead of me. My first visit last week logged at am. Then the second visit the next day was at am, the walk-in quota hit the limit just 4 persons ahead of me. As the officer started the screening process at 8am this morning, I noticed a few got rejected by the officer, while a few senior citizens were given the priority to go in first, also a young kid accompanied by mother to enter first.

For walk-in applicants, we were given a form to fill in our particulars. I brought the completed form, passport, IDs to queue at Counter 11 as Counter 10 was closed at that point of time and I was issued a ticket number.

I waited my turn to make payment SGD 66 and take photo mine was at Counter 9. Darker colour top is strongly recommended for photo-taking. The lady officer told me to bring along the ticket, Malaysia ID and return tomorrow after pm or within a week for collection. I left the counter at around am. I talked to the officer at the guard house upon returning the badge.

He is the one issuing and reject issuance of the visitor badges. I asked if in my case the collection is subjected to any maximum number of people and he confirmed that as long as I present the ticket tomorrow afternoon and I will be allowed to enter. I shared my frustration and the failed experiences in uploading photo for online application. He shared that it can be done by adjusting the pixel though he did not elaborate further.

They were those in front and behind me in the queue. Once entry was granted, they were also queuing at Counter 11 and Counter 10 when the counter reopened to be issued with ticket number. Sorry as I did not ask about the difference between this 2 counters. They waited for their turn and they were required to take photo at the counter, not sure of the reason.

Then they were told to return to HC at 4pm today for collection. My entire experience may not be a pleasant one, but I am glad to have the help from Malaysians in many ways. I wish all of us best of luck in getting our passport renewed in due time. Thanks so much for sharing this SY. Glad you got your passport at the end. I tried upload photo probably 50 times or more with different photo. Photo between MB to 1GB and each time with error of photo too large.

I did a selfie with a small head size and slowly clip zooming bit by bit until the photo was loaded. As long as you can load it, you can continue until payment. Get out again and check on your application status. It will then have a payment button where you can then pay. Submitted online application on 9th Feb. The only issue I had was the photo not meeting specifications.

I cropped the photo using Paint software. It was accepted only after I clicked the hijab button. Then I emailed to request for appointment and received an auto-reply. Managed to schedule an appointment on 25th Feb at 8. Went to high commission on 25th Feb around 8am and there was already a snaking queue all the way to Holt Road.

Queued for an hour to reach the entrance where they checked if you have the official receipt and appointment letter. Then they measure your temperature, give you a temporary pass no need to exchange with ID and tell you to queue at counter Those with appointment letter were allowed to continue queuing.

Once inside the building, it was another round of queuing for counter 10 which took about 30 minutes for me. Counter 10 and 11 were both operating to collect your official receipt, appointment letter and old passport. They will check and return your MyKad. Then they gave a queue number. I waited till almost 12pm before it was my turn. The officer just asked to scan my thumb prints and wrote the timing pm for passport collection on the queue chit.

Went to collect passport on 26th Feb around 4. Showed the queue chit obtained on previous day to the security and went inside the compound to join the queue. An officer came to collect the queue chit while I was in the line; probably to get the new passports ready. Queued for 1. Verified MyKad, thumb prints scanned and finally got my hands on the new passport.

The officers were nice but in terms of the process, there is still plenty of room for improvement. Any idea of when will new dates be opened for booking? I have submitted online application on 16 Feb but no email confirmation was received. Do I need to join the public queue as early as 4 am in order to secure a slot? Just wait for your email appointment patiently. I just came back from HC. The link for the passport resizing,etc did not work.

My passwport expires in May. I have applied for the passport renewal on 9 March. Would it be possible to get the passport before end April as I will be going on a cruise on 5 May For people who applied recently, will you be able to advise the duration from application to passport collection? I applied for my passport online mid Jan and my appointment slot given is end of March. They are still clearing their backlog. Yours will not be ready so early.

If you need it urgently, you can join the general queue from midnight. I applied online on 19 Jan and my appointment for collection is yesterday. The Fujifilm photo shop at Jurong Point is under renovation currently, went on 2 March. I only used their photo-taking services and my photo was approved. Now am waiting for the reply from embassy to get my appointment. Hi, my permit expiring on April , my passport expiring on December Is it possible to walk in to HC for passport renewal?

How to renew passport for the kids below 18 years old? Is it because cannot apply 2 passports at the same time Me and my kid! Any idea when will the new appointment date be released? Instead, I made sure my Resit Rasmi was dated at least a month old thanks to a few people who tried it and confirmed that it worked for them in the comments before I queued up at the embassy.

They allowed me in and I got my passport at 4 pm the same day. New date is released daily. Anyway if u have submitted your application online, you will receive the appointment email weeks after online application. You can reschedule the your appointment to later date at the website if needed.

I took my passport photo at Da Vinci Picutres at Singpost centre, the photo uploaded into the system successfully on 9 Mar. So now just hope everything will go smoothly. Hi Denise, may I know around what time you manage to book the slot? Or I should say estimated time for their slot opening each time?

I just got an appointment in 4 June in my first try. Now that it had been awhile since the dropbox system rolls out, so it might have become easier to get an appointment…. I applied for renewal online in Jan I reached the queue at 8am and arrived at the main gate around 8. In the queue, there are people who applied online and passport is now expired. Some came days after the appointment slots. All of us are not allowed to go in.

Only those with appointment am today are allowed entry. There was a officer who collected our Resit Rasmi not the FPX payment receipt to check if the passport is ready.

He said that he is doing a favour for us. It does not matter if our passport is expired. If it is not ready in HC, we have to go home. I queued outside the HC building after passing the Redmi Rasmi. At For those passports are ready in HC, they are asked to came back at 5pm. As my passport is still under processing, I was given an appointment to come back end of March. I hope my experience will help those who renewed online in Jan or Feb this year, and plan to walk in for collection.

It seems that they are changing the process every few weeks. When another officer came back with the receipts, our names were called out one by one. The appointment date is written on the returned Resit Rasmi. Hey, may I ask when you did this? I went over at 7am today after reading the previous comments that we can walk-in for passport renewal after submitting application online. I renewed my passport online on Jan Waited for close to 2 months before heading over today as my passport has expired.

I am not allowed to enter without an appointment. End up going home without new passport. A total waste of time!!! For those who is coming to High Comm, please remember to bring an umbrella along. The weather is hot even in the early morning and the queue is damn long. I got an appointment to come back end of this month. Really frustrated that their SOP keep changing! Could not even get my expired passport renewed after renewing online and queuing outside High Comm more than three hours.

How frustrated it can be dealing with such a website! I decided I should make a trip down to the Embassy tomorrow and try my luck.

So I went ahead to the do photocopying at the nearby mall. And the friendly staff at the photo shop told me he has helped a number of Malaysian to take the photos to make it uploadable. And he charged only 20 inclusive of the photo-taking. Hence, wanted to share the shop name — if you need help with the photos — head down to the Fujifilm shop at Bukit Panjang Plaza.

Arrived at am. The main gate is opened and there was an officer to verify if you have any email appointment. Was applied last October 25th after verification can go in straight to counter 11 and submit the resit rasmi. Got the queue number on the spot and asked to come back at 3pm for collection. The queue is still super long and unable to see the tail of the queue. For those who are permitted to enter the building still need to queue to submit the documentation. Based on the information provided by previous comment, it infers that you have to queue midnight in order to get a spot to enter the building if you want to apply on the same day.

My passport has expired already — expired on 4 March. I went to enquire at the HC and the people at the guardhouse were very rude and unhelpful. He said that they only accept 30 people in everyday and if I wanted to renew my passport he said I should come at 12am.

I find it completely ridiculous to have to queue for 8 hours just to renew our passports. Do people really start queuing at midnight? This is such a nightmare. I feel sorry for you. Hi Sheryl! A third party to help you with this? Hi, I have just submitted my online application and payment made successfully.

My passport also expired. Mine expired last year! Oct Cos it seems okay for me. I only have problem uploading my photo. But eventually i figured it out. Just drop me an email will do. Payment could only be done by using Malaysian bank internet banking.

Credit card not accepted. CY had helped me to resize my photo that taken in a photo shop.. And I had successfully uploaded.. Can I ask , if My passport has been expired , do I need to make appt or can go and queue? Pls help. This is Mel. It may or may not be the same for you. You can go and queue, but do note that just yesterday, people have started queuing since 2am in the morning.

For passport collection via email, I queued since 3pm all the way to 7. If you apply online, you only need to go there to queue for collection of passport instead of submission of docs, waiting and waiting, blabla. However, if youre in urgent need to renew your passport, then you can go ahead and queue! I received it by said please collect from johor bahru, but my receipt was writing collect from Singapore.

What kind of Civil Service?? Super ridiculous!!! I called, the lady behind the phone, ask me to go down, ask if I need to make an appointment? She say no need, just go down. Call was made on 8 Mar. Took leave on 16 Mar, went down, at hrs see a freaking long queue. The queue started to move very fast after 30mins, saw an Indian lady staff walk up the queue and start telling people, no need to queue, the system is down for those making passport.

Pass a piece if paper with the link to apply online… come on, this could have been avoided on start!!! Why are we so backward living in 1G??!!! Went home, logged in, the website is not secure and to make things worse, everything is in malay, DAMN!!!

Then I manage to come across this blog, follow the instructions, finally, in english… but tried 20 over times to upload the bloody photo, still cannot… use the link and paid to resize the photo to their standard, also cannot… What is wrong!!! Took them only 30 mins to help fill up the online form and uploading of photo, charge with a small amount of fee.

They are kind enough to even help to upload all the document image to your email and help you send over to HCM show you before sending. Now just have to wait for HCM to reply with an appointment date. Hope this will help many people out there who share the same problem like me. Civil Service should never be such, they are to serve their countryman with pride. Jia You. Hi everyone! Just thought of sharing my experience with everyone here about my passport renewal process.

It took roughly about 3 months. I applied online by myself on 22 Jan, and got an email of approval from Jabatan Imigresen Malaysia exactly 1 month later. Then on 13 March, they sent me my collection date for my new passport, which was on 17 March literally yesterday.

Queued at the HC from 3. I would like to first extend my deepest gratitude to the blogger of this post as she helped a lot in her detailed descriptions. If you want to apply online, most important thing is your photo. Wait and wait. As mentioned above by many people, the officers will rarely reply to your emails as they have too many emails to handle! Wait a while more for the email about passport collection. Got the passport collection email? One step closer. On the day of collection, just bring your old passport and IC.

You might want to print out the proof of collection email as well to show the security guard at the entry gate so he can direct you to queue at COUNTER 1. What I think you should bring on the day of collection: 1. In conclusion, I did not face many problems as what others have stated in the comments section. Everything was very smooth up till the day of collection. My passport had 3 months left before the expiry. Great tips! Thanks so much for sharing, Mel!

Hi, i successfully applied online and managed to get an appointment in mid April. And need to make appointment and go down to HC for verification. Does anyone face the same issue? Can i still go on mid April or have to re-make the appointment? Once verified, can get the passport on the spot? When did you apply online and how long did it take for you to get a response? Maybe you should go in on your appointment date to do the verification.

I am also wondering do I need to go in for verification. Not sure if I should proceed with my appointment or not…. Did mine at Fotohub — if you cant upload the photo after trying for 1 hour, suggest to go there. Otherwise is SGD The photo shops know exactly what is required to get the photo uploaded. Best to do it before expiry as understand the online option goes away if your passport expires. Now to wait for the actual collection day. I have 2 questions please help me: 1.

Can I apply for her online? If everything goes fine on the passport collection day do I need to bring her along? She is very old and hard to wait for long hours.

Will there be any penalty if the passports have expired already? Originally tried using Chrome browser but the payment process failed. I had no problems uploading photo taken at Spot Colour, 4th floor, Clementi Mall or completing the submission using Chrome.

Note that payment of RM must be done through online banking with a Malaysian bank account Standard Chartered in my case , and the payment went through smoothly as well. I saved the payment receipt and the application submission confirmation page as a pdf and sent an email to the email address in the blog post above to request an appointment. Applicants should wear dark-colored clothing covering shoulders and chests. Taken in full-face view directly facing the camera with a neutral facial expression, both eyes open and mouth closed.

Full face must be visible, and the head covering must not cast any shadows on your face. Contact lenses and spectacles are not allowed while taking pictures. The applicants who wear a veil tudung are required to wear a dark-colored veil. Other relevant documents, such as the marriage certificate, certificate of baptism, certificate of religious conversion, etc. Applicant below 18 years has to be present for submission and collection of passport. Applicant below 2 years need not be present for passport collection.

The passport can be collected by one of their Malaysian parents. Malaysian passport unclaimed after three months from the date specified in the receipt of payment will be fortified and disposed of. The applicant must submit a new application and it will is processed accordingly including payment. The child will be issued a separate passport.