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NHS and adult social care complaints Find out how to complain about your doctor or health visitor. Top links Find your local Citizens Advice Volunteer with us Jobs in our network Press releases Our blogs Read what we're saying about a range of issues. England This advice applies to England: England home Advice can vary depending on where you live. This includes things like writing a CV and going on training or work experience All work-related activity group You have to do all you can to find a job or earn more.
Your work group Hours Work-focused interview group 16 Work preparation group 16 All work-related activity group Set in your claimant commitment - usually Did this advice help? Yes No. Why wasn't this advice helpful? It isn't relevant to my situation. It doesn't have enough detail. I can't work out what I should do next. I don't understand.
Work-related activity is action that makes it more likely that you will get a job or remain in work. The required activity is at the discretion of your work coach. If you are subject to all work-related requirements you must be available for work and you cannot unreasonably refuse any offers of work. In general, you are required to take all reasonable action to obtain paid work, more paid work or better paid work.
This means that you will be required to spend a certain number of hours each week searching for and applying for jobs. You may also be required to undertake work preparation activities such as attending a skills assessment, improving personal presentation, participating in training and undertaking work experience.
If you are the responsible carer for a child under 13 you can ask your personal adviser for adjustments to your expected hours of work in order to meet your childcare responsibilities.
This means that your Income Support or Universal Credit will stop or be paid at a reduced rate for a certain number of days. The DWP will allow five working days for you to provide an explanation before applying a sanction. If you are sanctioned you have a time limit of one month to challenge this decision.
There are further rules that might mean you are exempt from some or all of the work related requirements, these can apply if:. A sanction takes away the part of the benefit which is for you, called the standard allowance or half of it if you are claiming Universal Credit as a couple. You still get any housing element, child element and other Universal Credit elements you are entitled to in your calculation. In some circumstances, leaving your job could result in a sanction, where you would not receive any additional benefit entitlement for 3 months or longer.
Contact the Carers UK Adviceline for further information. Your work coach is likely to suggest that regular meetings and support can be offered around preparing you for work. It is at this point that you need to be really clear in declining this support if you feel that now is not the right time for you to prepare for work because of the demands of your caring role. If you accept the support you will then be asked to take part as and when directed and possibly partake in some work related activity.
Your work coach should let you know that further participation is voluntary. If you decline the support then you should not be called again more often than the rules advise for your particular circumstances. WRA can include looking for work, undertaking training, or taking part in the Work Programme. However not everyone has to take part in WRA.
Carers receiving Income Support including those who are also lone parents of children under 5 years old will not have to take part in any WRA unless they choose to. If you receive a letter or telephone call asking you to take part in a WFI or start any WRA, and you feel this is incorrect given the information above, you may want to contact the Jobcentre Plus and challenge this. You can do this by telephone or by letter. You may want to use one of our template letters to help you. If you want any of these things to happen then you should contact the Jobcentre Plus as soon as you can in advance of the meeting and explain your circumstances.
You must show good cause for your request. You cannot appeal a refusal of your request and your benefit may be stopped or reduced if you do not attend without permission. A Jobcentre Plus officer may determine that a WFI is to take place in your own home where it would, in their opinion, be unreasonable to expect you to attend elsewhere because your personal circumstances are such that attending elsewhere would cause you undue inconvenience or endanger your health.
For Income Support the Jobcentre might treat you as if you have not made a claim for the benefit. For further information contact the Carers UK Adviceline.
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